Our vision is to support the nationwide expansion of the Direct Payments system and ensure clients requiring varying levels of support including individuals for whom the LA (Local Authority) has appointed a suitable person who can maintain full control over their own care.
As part of our culture, our mission is to meet each client’s bespoke needs by taking a person-centred approach, maintaining effective communication. We treat each client as an individual and assist their family in supporting them to make their own choices regarding their care package and their employment of Personal Assistants.
Goals & Objectives
Focusing on meeting the individual needs of each client, we continually aim to achieve a client satisfaction rating of 98%. We monitor client satisfaction on an ongoing basis by obtaining feedback and incorporating this into our service delivery.
Values & principals
As part of our personal, individual service, we will communicate with HMRC on your behalf, ensure that you will deal with the same person every time you contact Barrie Bookkeeping & Payroll Solutions, and can guarantee a same day service on processing of payroll information, so that your Personal Assistant gets paid on time, every time.