As part of our culture, our mission is to meet each client’s bespoke needs by taking a person-centred approach, maintaining effective communication. We treat each client as an individual and assist their family in supporting them to make their own choices regarding their care package and their employment of Personal Assistants.
Goals & Objectives
Focusing on meeting the individual needs of each client, we continually aim to achieve a client satisfaction rating of 98%. We monitor client satisfaction on an ongoing basis by obtaining feedback and incorporating this into our service delivery.
Values & Principles
- Person-centred support and independence
- Effective, prompt communication
- Partnership working with third-party organisations, such as HMRC and National Employment Savings Trust (NEST)
- Continuous service improvement
- Ongoing workforce development
Direct Payments & Self Directed Support In line with the government agenda on personalisation and Self Directed Support, which allocates people with funding to manage on their own care, BBPS specialises in providing bespoke services for those people who require assistance in managing payments and payroll related matters where carers, family members or friends are employed as part of their support package. Barrie Bookkeeping & Payroll Solutions offer 5 comprehensive levels of Direct Payment payroll service & support.
As part of our personal, individual service, we will communicate with HMRC on your behalf, ensure that you will deal with the same person every time you contact Barrie Bookkeeping & Payroll Solutions, and can guarantee a same day service on processing of payroll information, so that your Personal Assistant gets paid on time, every time.
We can manage and maintain client funds in a secure manner in order to relieve pressure from the service user.
SERVICE LEVEL 1
Ensure that your Care Agency invoices are managed and paid for, in a timely manner, by using this support service.
SERVICE LEVEL 2
The lowest level of payroll support, giving the client full control of their budget with minimal support. BBPS will make all the calculations and send all the payroll documents, but it is your responsibility to pay the wage to your PA and liabilities to HMRC.
SERVICE LEVEL 3
With our level 3 support service is a split service where we will process all documentation, and upon receipt of funds will pay your NEST & HMRC liabilities. You are responsible for paying your PA.
SERVICE LEVEL 4
With our level 4 support service we will process all documentation, and upon receipt of funds from yourself will pay your PA, NEST & HMRC liabilities. The client is still in control of their funds.
SERVICE LEVEL 5
Our fully inclusive highest level of support, giving you access to our full employment support service. Included is complete budget management by ourselves, along with assistance with vacancy advertising and the provision of safe interview space, away from your home.
Application Forms & Downloadable Information
Please click below to view our range of downloadable forms and booklets
At BBPS, we offer our clients additional services, with the development of our members’ area.
Please click on the following link and complete the registration form to access our AE Advisory Service, PA Register and Vacancy Advertiser.
Please click on the following link and complete the registration form in order to gain access to our active job vacancies.