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Account Type Information
Account Types
We can manage and maintain client funds in a secure manner in order to relieve pressure from the service user.
Service level 1
Ensure that your Care Agency invoices are managed and paid for, in a timely manner, by using this support service.
Service level 2
The lowest level of payroll support, giving the client full control of their budget with minimal support. BBPS will make all the calculations and send all the payroll documents, but it is your responsibility to pay the wage to your PA and liabilities to HMRC.
Service level 3
With our level 3 support service is a split service where we will process all documentation, and upon receipt of funds will pay your NEST & HMRC liabilities. You are responsible for paying your PA.
Service level 4
With our level 4 support service we will process all documentation, and upon receipt of funds from yourself will pay your PA, NEST & HMRC liabilities. The client is still in control of their funds.
Service level 5
Our fully inclusive highest level of support, giving you access to our full employment support service. Included is complete budget management by ourselves, along with assistance with vacancy advertising and the provision of safe interview space, away from your home.
Please see our chart below where you can see all aspects associated to each account type.
| What's included? | Service Level 1 | Service Level 2 | Service Level 3 | Service Level 4 | Service Level 5 |
|---|---|---|---|---|---|
| Paying of invoices from Care Agency | Yes | No | No | No | Yes |
| Setting up of payroll | No | Yes | Yes | Yes | Yes |
| Compliance checks with HMRC | No | Yes | Yes | Yes | Yes |
| Calculating employee salaries | No | Yes | Yes | Yes | Yes |
| Auto Enrolment calculations and support | No | Yes | Yes | Yes | Yes |
| Taking on HMRC responsibilities | No | Yes | Yes | Yes | Yes |
| All starters/leavers processed | No | Yes | Yes | Yes | Yes |
| Calculating any statutory pay | No | Yes | Yes | Yes | Yes |
| Redundancy pay calculation | No | Yes | Yes | Yes | Yes |
| Attachment orders | No | Yes | Yes | Yes | Yes |
| Calculating Holiday Pay | No | Yes | Yes | Yes | Yes |
| Recording of any holidays | No | Yes | Yes | Yes | Yes |
| No year-end reporting costs | Yes | Yes | Yes | Yes | Yes |
| Dealing with and processing any holiday cover | Yes | Yes | Yes | Yes | Yes |
| Auto Enrolment set up* | Yes | Yes | Yes | Yes | Yes |
| Employment Liability Insurance | Yes | Yes | Yes | Yes | Yes |
| Payment of PAYE to HMRC | No | No | Yes | Yes | Yes |
| Payment of Employees | No | No | No | Yes | Yes |
| **Provision of employment contracts | No | No | No | Yes | Yes |
| **Access to legal guidance & advice | No | No | No | Yes | Yes |
| **BBPS Advertise a vacancy service | No | No | No | No | Yes |
| **Provision of interview space and support | No | No | No | No | Yes |
| **Up to 5 hours of telephone support* | No | No | No | No | Yes |
| Budget Management | Yes | No | No | No | Yes |
| **Employment Support | No | No | No | No | Yes |
| **DBS Checks* | No | No | No | No | Yes |
| **Right to work in the UK checks* | No | No | No | No | Yes |
* Service is at an additional cost and is dependent if the client is a registered employer.
** Services can be purchased as an ad hoc service at specified individual rates and out with the Service Level 5 agreement.
